Notice of Privacy Practices
(Appendix ‘A' to HIPAA Compliance Program Privacy Policy 004)
This
notice describes how information about you may be used and disclosed
and how you can get access to this information. Please review it carefully.
If
you have any questions about this notice, please contact our HIPAA
Compliance Office at 1 (866) COMPLY8:
This Practice's Legal Duty
This
Practice is required by law to maintain the privacy of protected health
information, to provide individuals with a notice of our legal duties
and privacy practices with respect to protected health information, and
to abide by the terms of the information practices that are described
in this Notice of Privacy Practices (“Notice”). This Notice will be provided
to our patients no later than the date of the first service delivery,
including service delivered electronically. We will post this Notice in
a clear and prominent location where it will be accessible for you to
read.
Background
Timely,
accurate, and complete health information must be collected, maintained,
and made available to members of an individual's healthcare team so that
members of the team can accurately diagnose and care for that individual.
Most consumers understand and have no objections to this use of their
information. On the other hand, consumers may not be aware of the fact
that their health information may also be used as:
1. A legal document describing the care rendered;
2. Verification of services for which the individual or a third-party
payer is billed;
3. A tool in evaluating the adequacy and appropriateness of care;
4. A tool in educating health professionals;
5. A source of data for research;
6. A source of information for tracking disease so that public health
officials can manage and improve the health of the nation; and/or
7. A source of data for facility planning and/or marketing.
Increasingly, consumers want to be informed about what information is
collected and to have some control over how their protected health information
is used. With this in mind, the federal government and some states have
passed legislation requiring that health plans, healthcare clearinghouses,
and healthcare providers furnish individuals with a notice of information
privacy practices. The federal standards for privacy of individually identifiable
health information (also known as the HIPAA privacy rule), require that
except for certain variations or exceptions for health plans and correctional
facilities, an individual has a right to a notice as to the uses and disclosures
of protected health information that may be made by the covered entity,
as well as the individual's rights, and the covered entity's legal duties
with respect to protected health information.
Who
Will Follow This Notice:
This
Notice describes our practices and that of:
1. Any health care professional authorized to enter information into your
chart;
2. All departments and units of the Practice;
3. Any member of a volunteer group we allow to help you while you are
a patient;
4. All employees, staff and other personnel at the following sites or
locations:
- Digestive Health
Center, P.A. 3890 Bienville Blvd. Ocean Springs, MS 39564
All
of these individuals, entities, sites and locations follow the terms of
this Notice. In addition, these sites and locations may share medical
information with each other for treatment, payment or Practice operations
described in this notice.
Understanding
Your Health Record/Information
Each
time you visit a hospital, physician, or other healthcare provider, a
record of your visit is made. Typically, this record contains your symptoms,
examination and test results, diagnoses, treatment, and a plan for future
care or treatment. This information, often referred to as your health
or medical record, may serve as a:
1.
Basis for planning your care and treatment;
2. Means of communication among the many health professionals who contribute
to your care;
3. Legal document describing the care you received;
4. Means by which you or a third-party payer can verify that services
billed were actually provided;
5. Tool in educating heath professionals;
6. Source of data for medical research;
7. Source of information for public health officials charged with improving
the health of the nation;
8. Source of data for facility planning and/or marketing; and/or
9. Tool with which this Practice can assess and continually work to improve
the care we render and outcomes we achieve.
Understanding
what is in your record and how your health information is used helps you
to:
1.
Ensure its accuracy;
2. Better understand who, what, when, where, and why others may access
your health information;
3. Make more informed decisions when authorizing disclosure to others
Your Health Information Rights
Although
your health record is the physical property of the healthcare practitioner
or facility that compiled it, the information belongs to you. You have
the right to:
1.
Request a restriction on certain uses and disclosures of your information
as provided
by 45 CFR 164.522;
2. Request and keep a copy of this notice of information practices upon
your request, and inspect and obtain a copy of your health record as provided
for in 45 CFR 164.524;
3. Amend your health record as provided in 45 CFR 164.528;
4. Obtain an accounting of disclosures of your health information as provided
in 45 CFR 164.528;
5. Request communications of your health information by alternative means
or at alternative locations;
6. Revoke your authorization to use or disclose health information except
to the extent that action has already been taken.
The
Practice's Responsibilities and Our Pledge to You
We
understand that medical information about you and your health is personal.
We are committed to protecting medical information about you. We create
a record of the care and services you receive at this Practice. We need
this record to provide you with quality care and to comply with certain
legal requirements. This notice applies to all of the records of your
care generated by the Practice. This notice will tell you about the ways
in which we may use and disclose medical information about you. We also
describe your rights and certain obligations we have regarding the use
and disclosure of medical information.
This
Practice is required by law to:
1.
Maintain the privacy of your health information;
2. Provide you with a notice as to our legal duties and privacy practices
with respect to information we collect and maintain about you;
3. Abide by the terms of this notice;
4. Notify you if we are unable to agree to a requested restriction; and
to
5. Accommodate reasonable requests to communicate health information by
alternative means or alterative locations.
We
will not use or disclose your health information without your authorization,
except as described in this notice.
For
More Information or to Report a Problem
If
you have questions, complaints or would like additional information, you
may contact the Practice's Compliance Office at MediCompliant Solutions,
350 N.W. 12th Avenue, Suite 150, Deerfield Beach, FL 33442, (866) COMPLY-8
(toll free). All complaints must be submitted in writing. If you believe
your privacy rights have been violated, you can file a complaint with
the Secretary of Health and Human Services. There will be no retaliation
for filing a complaint.
How
We Will Use and Disclose Medical Information About You
We
will use your health information for treatment
We
may use medical information about you to provide you with medical treatment
or services. Information obtained by members of your healthcare team will
be recorded in your record and used by personnel to determine the course
of treatment that should work best for you. Your physician will document
in your record his or her expectations of the members of your healthcare
team. Members of your healthcare team will then record the actions they
took and their observations. In that way, the physician will know how
you are responding to treatment. We will also provide your subsequent
healthcare provider with copies of various reports that should assist
him or her in treating you once your treatment with our Practice is completed.
Additionally,
different departments of this Practice may also share medical information
about you in order to coordinate the different things you need, such as
prescriptions, lab work and x-rays. We also may disclose medical information
about you to individuals outside the Practice who may be involved in your
medical care, such as family members, clergy or others we use to provide
services that are part of your care. For example: Another doctor treating
you for a broken leg may need to know if you have diabetes because diabetes
may slow the healing process. In addition the doctor may need to tell
the dietitian in the hospital if you have diabetes so that they can arrange
for appropriate meals.
We
will use your health information for paymen t
We
will use and disclose medical information about you so that the treatment
and services you receive from the Practice may be billed to and payment
may be collected from you, an insurance company or a third party. We may
also tell your health plan about a treatment you are going to receive
to obtain prior approval or to determine whether your plan will cover
the treatment.
For example: A bill may be sent to you or a third-party payer. The information
on or accompanying the bill may include information that identifies you,
as well as your diagnosis, procedures, and supplies used.
We
will use your health information for regular health operations
We
may use and disclose medical information about you for this Practice's
operations. Members of the medical staff or members of the quality improvement
team may use information in your health record to assess the care and
outcomes in your care and others like it. This information will then be
used in an effort to continually improve the quality and effectiveness
of the healthcare services we provide. For example: We may use medical
information to review our treatment and services and to evaluate the performance
of our staff in caring for you. We may also combine medical information
about many Practice patients to decide what additional services this Practice
should offer, what services are not needed, and whether certain new treatments
are effective. We may also disclose information to our personnel for review
and education purposes. We may also combine the medical information we
have with medical information from other practices to compare how we are
doing and see where we can make improvements in the care and services
we offer. We may remove information that identifies you from this set
of medical information so others may use it to study health care and health
care delivery without learning who the specific patients are.
Appointment
reminders
We
may use and disclose medical information to contact you as a reminder
that you have an appointment for treatment or medical care at the Practice.
Treatment
alternatives
We
may use and disclose medical information to tell you about health-related
benefits or alternate treatment services that may be of interest to you.
Business
Associates
There
are some services provided by our Practice through contracts with business
associates, Examples could include certain laboratory tests, transcription
services or billing company services. The types of services for which
this Practice contracts with business associates may change from time
to time. When these services are contracted, we may disclose your health
information to our business associate so that they can perform the job
we've asked them to do and bill you or your third-party payer for services
rendered. To protect your health information, however, we require the
business associate to appropriately safeguard your information.
Notification
We
may use or disclose information to notify or assist in notifying a family
member, personal representative, or another person responsible for your
care, of your location and general condition.
Communications
with family or individuals involved in your care or payment for your care
Health
professionals, using their best judgment, may disclose to a family member,
other relative, close personal friend, or any other person you identify,
health information relevant to that person's involvement in your care
or payment related to your care. We may also give information to someone
who just helps pay for your care. Additionally, we may disclose medical
information about you to an entity assisting in a disaster relief.
Research
If
physicians in this Practice participate in a clinical study or other research
with you, we may disclose information to researchers if such research
has been approved by an institutional review board that has reviewed the
research proposal and has established protocols to ensure the privacy
of your health information.
Coroners,
medical examiners, and funeral director s
We
may disclose health information to a funeral director consistent with
applicable law to carry out their duties. We may also release medical
information to a coroner or medical examiner in order to identify a deceased
person or determine the cause of death.
Organ
procurement organization s
Consistent
with applicable law, we may disclose health information to organ procurement
organizations or other entities engaged in the procurement, banking, or
transplantation of organs for the purpose of tissue donation and transplant.
Marketing
We
may contact you to provide appointment reminders or information about
new treatment alternatives or other health-related benefits and services
that may be of interest to you.
Food
and Drug Administration (FDA)
We
may disclose to the FDA health information relative to adverse events
with respect to food, supplements, product and product defects, or post
marketing surveillance information to enable product recalls, repairs,
or replacement.
Workers
compensation
We
may disclose health information to the extent authorized by and to the
extent necessary to comply with laws relating to workers compensation
or other similar programs established by law.
Public
health
As
required by law, we may disclose your health information to public health
or legal authorities charged with preventing or controlling disease, injury
or disability, reporting births and deaths, reporting child abuse or neglect,
reporting reactions to medications or problems with products, notifying
people of recalls of products they may be using or notifying the appropriate
government authority if we believe a patient has been the victim of abuse,
neglect or domestic violence.
C orrectional
institution
Should
you be an inmate of a correctional institution, we may disclose to the
institution or agents thereof health information necessary for your health
and the health and safety of other individuals.
Law
enforcement
We
may disclose health information for law enforcement purposes as required
by law or in response to a valid subpoena, court order, warrant, summons
or similar process. We may also release medical information, if asked
to do so by a law enforcement official, to identify the victim of a crime
(if we are unable to obtain the person's agreement), to find out about
a death we believe may be the result of criminal conduct, to find out
about criminal conduct at this Practice, and in emergency circumstances
to report a crime.
Federal
law makes provision for your health information to be released to an appropriate
health oversight agency, public health authority, or attorney, provided
that a work force member or business associate believes in good faith
that we have engaged in unlawful conduct or have otherwise violated professional
or clinical standards and are potentially endangering patient(s), workers,
or the public.
Military
and veterans
If
you are a member of the armed forces, we may release medical information
about you as required by military command authorities. We may also release
medical information about foreign military personnel to the appropriate
foreign military authority.
Lawsuits
and disputes
If
you are involved in a lawsuit or a dispute, we may disclose medical information
about you in response to a court or administrative order. We may also
disclose medical information about you in response to a subpoena, discovery
request, or other lawful process by someone else involved in the dispute,
but only if efforts have been made to tell you about the request or to
obtain an order protecting the information requested.
National
security and intelligence activities
We
may release medical information about you to authorized federal officials
for intelligence, counterintelligence, and other national security activities
authorized by law.
Protective
services for the President and others
We
may disclose medical information about you to authorized federal officials
so they may provide protection to the President, other authorized persons
or foreign heads of state or conduct special investigations.
Your
Rights Regarding Medical Information About You
You
have the following rights regarding medical information we maintain about
you:
Right
to inspect and copy
You
have the right to inspect and copy medical information that may be used
to make decisions about your care (you must allow us a reasonable time
to delivery copies of your medical information). Usually, this includes
medical and billing records, but does not include psychotherapy notes.
To
inspect and copy medical information that may be used to make decisions
about you, you must submit your request in writing to this Practice. If
you request a copy of the information, we may charge a fee for the costs
of copying, mailing, or other supplies associated with your request.
We
may deny your request to inspect and copy in certain very limited circumstances.
If you are denied access to medical information, you may request that
the denial be reviewed. Another licensed healthcare professional chosen
by this Practice will review your request and the denial. The person conducting
the review will not be the person who denied your request. We will comply
with the outcome of the review.
Right
to amend
If
you feel that medical information we have about you is incorrect or incomplete,
you may ask us to amend the information. You have the right to request
an amendment for as long as the information is kept by or for the Practice.
To
request an amendment, your request must be made in writing and submitted
to this Practice. In addition, you must provide a reason that supports
your request.
We
may deny your request for an amendment if it is not in writing or does
not include a reason to support the request. In addition, we may deny
your request if you ask us to amend information that:
1.
Was not created by us, unless the person or entity that created the information
is no longer available to make the amendment;
2. Is not part of the medical information kept by or for the Practice;
3. Is not part of the information which you would be permitted to inspect
and copy; or
4. Is accurate and complete.
Right
to an accounting of disclosures
You
have the right to request an "accounting of disclosures." This is a list
of the disclosures we made of medical information about you. To request
this list or accounting of disclosures you must submit your request in
writing to this Practice. Your request must state a time period that may
not be longer than six years and may not include dates before February
26, 2003. Your request should indicate in what form you want the list
(for example, on paper or electronically). The first list you request
within a 12-month period will be free; we may charge you for the costs
of providing additional lists. We will notify you of the costs involved
and you may choose to withdraw or modify your request at any time before
any costs are incurred.
Right
to request restrictions
You
have the right to request a restriction or limitation on the medical information
we use or disclose about you for treatment, payment or health care operations.
You also have the right to request a limit on the medical information
we disclose about you to someone who is involved in your care or the payment
for your care, like a family member or friend.
For
example: You could ask that we not use or disclose information about a
surgery you had.
We
are not required to agree to your request. If we do agree, we will comply
with your request unless the information is needed to provide you with
emergency treatment. We will advise you regarding whether or not we agree
to comply with your request.
To
request restrictions, you must make your request in writing to this Practice.
In your request, you must tell us (1) what information you want to limit;
(2) whether you want to limit our use, disclosure or both; and (3) to
whom you want the limits to apply.
For
example: Disclosures to your spouse.
Right
to request confidential communication
You
have the right to request that we communicate with you about medical matters
in a certain way or at a certain location.
For
example: You can ask that we only contact you at work or by mail.
To
request confidential communications, you must make your request in writing
to this Practice. We will not ask you the reason for your request. We
will accommodate all reasonable requests. Your request must specify how
or where you wish to be contacted.
Right
to a paper copy of this notice
You
have the right to a paper copy of this notice. You may ask us to give
you a copy of this notice at any time. Even if you have agreed to receive
this notice electronically, you are still entitled to a paper copy of
this notice. You may obtain a copy of this notice at our Practice or by
contacting our Compliance Office at 1-866-COMPLY-8.
Changes
to this notice
We
reserve the right to change this notice at any time. We reserve the right
to make the revised or changed notice effective for medical information
we already have about you as well as any information we receive in the
future. We will post a copy of the current notice in the waiting room
of the Practice. The notice will contain on the first page, in the top
right-hand comer, the "Effective Date". In addition, each time you register
at or are admitted to this Practice for treatment or health care services,
we will make available to you a copy of the current notice in effect.
We will post all new notices in the waiting room of the Practice. You
can request a copy of our notice at any time.
Should
we revise this notice because of a material change to the uses or disclosures
of protected health information, to individual's rights, to our legal
duties, or to other privacy practices stated in the notice, we will promptly
revise and make available the new notice. Except when required by law,
a material change in any term of the notice may not be implemented prior
to the Effective Date of the notice in which such material change is reflected.
Pursuant to the HIPAA privacy regulations, we will document compliance
with the notice requirements by retaining copies of all notices issued.
Other
uses of medical information
Other
uses and disclosures of medical information not covered by this notice
or the laws that apply to us will be made only with your written authorization.
You may request in writing that we not use or disclose your information
for treatment, payment and administrative purposes except when specifically
authorized by you, when required by law, or in emergency circumstances.
We will consider your request but are not legally required to accept it.
If you provide us authorization to use or disclose medical information
about you, you may revoke that authorization, in writing, at any time.
If you revoke your authorization, we will no longer use or disclose medical
information about you for the reasons covered by your written authorization.
You understand that we are unable to take back any disclosures we have
already made with your authorization, and that we are required to retain
our records of the care that we provided to you.
Providing
care to our workforce - This provision only applies to health care provided
to our work force.
As
a HIPAA covered healthcare provider that occasionally provides care to
our work force for medical surveillance, work-related illness, or injury,
we must provide written notice to individuals seeking such care at the
time healthcare is provided or we must post this notice in a prominent
place at the location where the healthcare is provided.
Confidentiality
of drug and alcohol abuse patient records
The
confidentiality of alcohol and drug abuse patient records rules in HIPAA
establish the following notice provisions for patients of federally assisted
drug or alcohol abuse programs:
1.
At the time of admission or as soon thereafter as the patient is capable
of rational communication, each substance abuse program shall communicate
to the patient that federal law and regulations protect the confidentiality
of alcohol and drug abuse patient records;
2. The program must provide the patient with a written summary of the
federal law and regulations;
3. The program may not say to a person outside the program that a patient
attends the program, or disclose any information identifying a patient
as an alcohol or drug abuser unless the patient consents in writing, the
disclosure is allowed by court order, or the disclosure is made to medical
personnel in a medical emergency or to qualified personnel for research,
audit, or program evaluation.
Violation of the federal law and regulations by a program is a crime and
suspected violations may be reported to appropriate authorities in accordance
with federal regulations.
Federal
law and regulations do not protect any information about a crime committed
by a patient either at the Practice or against any person who works for
the Practice, or about any threat to commit such a crime.
Federal
laws and regulations do not protect any information about suspected child
abuse or neglect from being reported under state law to appropriate state
or local authorities.
3890
Bienville Blvd. Ocean Springs, MS 39564
Phone 228-872-6291 Fax 228-875-3385
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© 2005 Digestive Health Center. All rights reserved.
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